Mynymbox LLC is a small company. As such we can't promise ultra fast support response times. We are instantly alerted of any critical event that requires our immediate attention for example if a host goes offline, drive fails etc. These events have the highest priority. We try our best to answer as soon as possible which can be in 10 minutes, 12 hours or even a day.
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Can I change my billing cycle?
Yes, you can. Open a support ticket before your due date and request a cycle update.
Can I get a custom plan?
Absolutely. We can work out a custom plan for you for shared and VPS hosting plansTo request a...
Can I pay for my server before my due date?
Yes, you can. You can create an invoice from the control panel and prolong your due date.
Can I top up my account?
You can top up your account. The account credit balance will automatically used for any future...
Do you allow torrenting?
Yes, you can run torrenting on your service, but only if private trackers are used.
