Mynymbox Inc is a small company. As such we can't promise ultra fast support response times from 15 minutes. We are instantly alerted of any critical event that requires our immediate attention for example if a host goes offline, drive fails etc. These events have the highest priority. We try to answer as soon as possible which can be in 10 minutes, 12 hours or even a day.
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Is there a grace period for the payment of invoices?
We provide a 7 day grace period from the time the invoice is due. Any invoice that is outstanding...
Can I pay for my server before my due date?
Yes, you can. You can create an invoice from the control panel and prolong your due date.
Can I change my billing cycle?
Yes, you can. Open a support ticket before your due date and request a cycle update.
Datacenter
We don't have our own datacenter we rent equipment from datacenters all across the world.
Affiliate Program
With our Affiliate Program you can refer friends, family and others to become a Mynymbox customer...
