知識庫

Mynymbox’s Acceptable Use Policy (AUP) governs how Customers may use our Services when not otherwise covered by the Terms of Service (ToS). Any action or omission that violates this AUP, or that directly or indirectly helps another person do so, is a breach of both this AUP and the ToS.

You are responsible for all content transmitted, stored, or accessed via our network. You may not use our Services to violate any law or regulation or to facilitate such violations. The following, while not exhaustive, is strictly prohibited and will result in immediate service termination without refund.

• Illegal markets (e.g., drugs, weapons, hacking services)
• Child sexual abuse material (CSAM)
• Terrorism-related or hate-speech content
• Any content that is illegal, threatening, obscene, or defamatory
• Any content that violates applicable law (United States, Germany, Finland, the Netherlands, or the server’s host country), including copyright, trade secret, patent, or other IP laws

• Phishing, scam, or fraud sites
• Impersonation of known brands or services (e.g., PayPal, Coinbase, Amazon)
• Websites related to hacks, cheats, or other abuse tools

• Botnet controllers or command-and-control infrastructure
• Network scanning / port scanning
• Any kind of DDoS origination or participation
• Distribution of viruses, trojans, malware, or similar harmful code

• Mass emailing from our services (you must use a professional mailing service instead)
• Sending unsolicited mail or spam without consent or a legitimate business relationship
• Collecting or soliciting email addresses with intent to harass or spam
• Unauthorized use or forging of email headers

• Crypto mining on any of our services

In our Germany and Finland regions, any kind of adult content is not allowed.

Domain names purchased for phishing, spamming, impersonation of brands/trademarks, or any other unlawful or abusive purpose are strictly prohibited. Domains must be used only for legal activities. All domain registration orders are manually screened, and we will not process orders that show obvious malicious intent.

Mynymbox is not responsible for any content or material created, stored, or accessed via our network and services that is not directly posted by Mynymbox.

Mynymbox does not allow mass mailing from web hosting services; use a dedicated professional mailing service instead.

If you use our Services to send spam, we will suspend your account immediately. If your IP address is blacklisted, we may suspend your account until the issue is resolved and may charge a fee for IP delisting.

If you are unsure whether your planned use violates this AUP, contact us before signing up so we can confirm whether we can host your project. Mynymbox reserves the sole right to determine what is acceptable on our network.

Report abuse to: abuse@mynymbox.io or open a ticket via the Client Portal.

To ensure a high-quality, stable, and reliable service for all our customers, we have the following resource usage policies in place.

All our shared hosting accounts, managed through DirectAdmin, operate in a shared server environment. To guarantee fairness and stability, we use CloudLinux to set limits on resources like CPU and memory. These resources are not dedicated solely to your account.

• Purpose of Limits: These limits prevent any single account from negatively affecting other customers on the same server. You can find the specific limits for your plan in our documentation .

• Exceeding Limits: If your account consistently reaches its resource limits, we will notify you. We may recommend upgrading your plan or moving to a more powerful solution, such as a VPS or dedicated server.

• Our Rights: We reserve the right to adjust these limits and take necessary action against any account that compromises overall server performance.

While a VPS provides you with dedicated resources like RAM, some components such as CPU cores, network bandwidth, and disk I/O are shared with other users on the same physical server (node).

• Fair Use: If your VPS continuously uses an excessive amount of these shared resources and impacts the experience of other users, we will contact you via a support ticket and ask you to reduce your usage.
• Consequences: In severe cases, or if a resource usage ticket is ignored, we may need to reboot, shut down, or suspend your VPS to maintain the stability of the node for all customers.

For any questions regarding this AUP, please contact us.