Is there a grace period for the payment of invoices?

We provide a 7 day grace period from the time the invoice is due. Any invoice that is outstanding for 7 days after due and not paid will result in a 10 EUR late fee and/or an account suspension until account balance has been paid in full. The 10 EUR late fee is applied in addition to whatever else is owed to Mynymbox for services rendered. Access to the account will not be restored until payment has been received.

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Can I pay for my server before my due date?

Yes, you can. You can create an invoice from the control panel and prolong your due date.

Can I change my billing cycle?

Yes, you can. Open a support ticket before your due date and request a cycle update.

Datacenter

We don't have our own datacenter we rent equipment from datacenters all across the world.

Support hours

Mynymbox Inc is a small company. As such we can't promise ultra fast support response times...

Affiliate Program

With our Affiliate Program you can refer friends, family and others to become a Mynymbox customer...